WELL SUPPORT FOR SUPPORTER
Project description
The Wellbeing of Refugees’ Supporters (Well-Support) project addresses the well-being of people supporting other and culture of well-being in organizations that conduct refugee and refugee support activities and excluded groups. We support people who help others who are exposed to long-term effort and stress associated with helping those in need.
The “The wellbeing of refugees’ supporters” project helps organisations transform their internal processes to maintain a culture of employee and volunteer well-being within the organisation, to support those exposed to long-term strain and stress in the context of helping others in need: refugees, migrants and people in difficult situations.
Date of completion: December 2022 – November 2024
Project No.: 2022-1-PL01-KA220-ADU-000089996
Programme: Erasmus+ Adult education – Partnerships
Project page: www.well-support.eu
Project objectives
SUPPORT OF TRAINERS AND COACHES
WORKING WITH SUPPORT PERSONS
We want to create a new model of education that helps coaches and trainers work with groups of supporters, so as to support them in maintaining well-being and taking care of themselves.
A CULTURE OF WELL-BEING
We want to promote a culture of well-being in organisations that lead chosy supporting refugees and excluded groups.
WELL-BEING OF SUPPORTERS
We want to strengthen and equip people who support others (employees and employees, volunteers and volunteers) with tools to care for well-being and reduce the risk of burnout.
Parteners of the project
NGO Trainers Association STOP
Poland
Non-governmental organisation uniting over 240 trainers and educators working for social change in Poland. sTOP has over 25 years of experience in training trainers and developing the qualifications of professional trainers.
EIVA Organization
Romania
Non-profit association created with the purpose of developing and implementing social, cultural, and educational projects that contribute to the development of social responsibility in the community, as well as internationally.
Jovokerek
Hungary
Non-profit organisation whose areas of activity include supporting disadvantaged groups, especially migrants, refugees and Roma, as well as environmental issues
Science is adventure Foundation
Poland
An independent non-governmental organization running the Adventure Non-Public Primary School in Ustka. Education is a common good for them, engaging the entire community in the continuous development of a generation of citizens.
What we developed during the project
The Well-Support Toolkit
The toolkit includes tools, methods and ideas for training and workshops on good support. It provides an overview of the curriculum that focuses on:
- Helping to recognise internal issues,
- Encouraging transparent communication
- Promoting a culture of well-being that supports all people
The Well-support Matrix
In the Well-Support Matrix we define the values from the perspective of their role in nurturing a well-support culture, i.e. one in which the organization cares about both the well-being of its beneficiaries and its team: employees and volunteers.
Practical application of well-support process
Educational videos that contain guidelines for trainers and adult educators: how to work using Well-support Matrix and Toolkit, how to engage supporters who are not familiar with the well-being concept and are skeptical about it and how to promote well-being culture.
This video introduces a simple yet powerful tool: a graph that maps well-being over time. Designed for teams and organizations, this tool fosters honest self-reflection and meaningful group discussions. By visualizing well-being, teams can identify patterns, connect emotionally, and adjust their approach to create a healthier and more supportive work environment.
The expedition game is a free, interactive board game designed to strengthen team cohesion, improve communication, and foster well-being within organizations. This game is tailored for teams of 6 to 14 participants, providing a safe and engaging environment to explore individual and collective well-being. No prior knowledge is needed just a willingness to embark on an exciting journey!
Discover effective nonviolent communication methods designed to help supporters communicate more assertively and empathetically. This training session, part of the Erasmus+ Well-Support project, offers practical steps to improve clarity in your interactions while ensuring others feel comfortable receiving feedback. Learn how to observe, identify feelings and needs, and make requests that foster positive change.
Images of the activities
